Chia-Ying Lin is a public health professional with over five years of experience in global health supply chain, pharmaceutical management, HIV/AIDS, health information technology and digital health. Prior to her public health roles, she specialized in business strategy development, digital marketing, and social innovation. She has worked in Germany, Switzerland, Namibia, Uganda, and Myanmar.
At Results for Development, Ms. Lin is a program officer for the market shaping practice, providing analysis to identify market inefficiencies and developing solutions with change agents to increase access to essential medicines. She currently works on the childhood pneumonia and the maternal, newborn and child health projects.
Prior to joining R4D, Ms. Lin worked for the USAID Global Health Supply Chain’s Procurement and Supply Management program, where she managed the rollout of the Procurement Planning and Monitoring Report for HIV/AIDS (PPMR-HIV) in 18 PEPFAR and Global Fund-supported countries. She analyzed demand and supply for HIV/AIDS commodities, forecasted future inventory status and risks, and compared historical data with projections to inform policy decisions and business strategies. These insights were used to collaborate with ministries of health and other donors such as the Global Fund. With the recent WHO recommendation to transition patients from legacy ARVs to a more cost-effective and efficacious drug (TLD), her analysis also informed procurement decisions that assisted manufacturers in production capacities to allow the scale-up of TLD.
Ms. Lin has also worked for Partners in Health in Boston, USAID programs: Systems for Improved Access to Pharmaceuticals and Services (SIAPS) and Supply Chain Management System (SCMS) in Namibia through Management Sciences for Health. At Boston University, she was the teaching assistant for courses in global health supply chain management, quality of medical products, and digital disruption in health, where she managed group projects in telehealth, EMR transition and developed case studies around cold chain design for Cholera vaccines in Haiti.
In Germany and Switzerland, Ms. Lin worked for Siemens and Havas Media providing product portfolio management and media investment strategies across European countries. She has also worked with the Fontes Foundation to build social marketing strategies for clean water usage in rural Uganda. Additionally, through MakeSense, a French social enterprise, she supported social entrepreneurs in Germany to create solutions for their business challenges through human-centered design workshops.
Ms. Lin frequently attends healthcare and medicine related hackathons organized by CAMTech and MIT Hacking Medicine and has been active in creating new business models to address healthcare challenges. One of her winning teams, RecoverWe, is currently creating an online platform to connect seekers of information regarding substance use recovery with peer navigators in order to find local resources for recovery.
Ms. Lin holds an MPH with a certificate in pharmaceutical management from Boston University and a BA in Foreign Languages and Literatures from National Taiwan University. She has also studied business administration at University of St. Gallen in Switzerland. She is a native Mandarin speaker and is proficient in German.