EdTech Hub: Helpdesk observations and guidance during the COVID-19 crisis

May 20, 2020

[In this blog from the Ed Tech Hub, R4D’s Caitlin Moss and Arjun Upadhyay share key guidance from the EdTech Hub’s Helpdesk on educational response planning.]

Amid one of the biggest global disruptions to schooling in living memory, countries are quickly developing distance education responses for students. The EdTech Hub’s Helpdesk is providing evidence-informed responses to requests for support from governments and their partners as they face this challenge.

While the Helpdesk’s response time is rapid (our start-to-finish timeline generally spans 2 to 12 business days), our guidance takes a longer-term view. The level of funding mobilised by the global community to respond to COVID-19 is unlikely to last. With this in mind, investments that countries are making now must cover immediate needs and medium- to long-term improvement of learning outcomes. The Helpdesk is partnering with countries to integrate this principle into the design of recovery programs. This blog takes a look at the guidance we’ve been sharing.

To read the full blog, click here.

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